Your trusted UK casino destination
Get in Touch with Test Design
At Test Design, we are committed to providing every player with a smooth and enjoyable experience. Whether you have a question about your account, a bonus, a payment, or anything else, our dedicated support team is here to help you around the clock.
24/7 Customer Support
Our support team is available 24 hours a day, 7 days a week, so you can reach us whenever you need assistance — day or night. We pride ourselves on fast, friendly, and knowledgeable responses to every enquiry.
Ways to Contact Us
- Live Chat: The quickest way to reach us. Click the live chat button available on any page of the site to connect with a support agent instantly.
- Email: For less urgent matters or detailed enquiries, you are welcome to write to us. Our team aims to respond to all email messages promptly.
Before You Contact Us
You may find an instant answer to your question in our Help Centre. Common topics include:
- Account registration and verification
- Deposits and withdrawals
- Bonus terms and wagering requirements
- Responsible gambling tools
- Technical issues
Responsible Gambling Contacts
If you or someone you know is experiencing difficulties related to gambling, we encourage you to seek help. As a casino licensed by the UK Gambling Commission (UKGC) under licence #123456, we take responsible gambling seriously. Please contact organisations such as GamCare or BeGambleAware for free, confidential support.
Useful Information
| Detail | Information |
|---|---|
| Support Availability | 24/7 |
| Support Language | English |
| Licensing Authority | UK Gambling Commission (UKGC) |
| Licence Number | #123456 |
| Minimum Deposit | £10 |
| Minimum Withdrawal | £20 |
| Withdrawal Processing Time | 1–3 business days |
| Accepted Currencies | GBP, EUR |
Payment-Related Enquiries
If your question relates to a deposit or withdrawal, please have the following information ready when you contact us: your registered email address, the payment method used, and the approximate date and amount of the transaction. We support the following deposit methods: Visa, Mastercard, PayPal, Skrill, Neteller. Withdrawals are processed via Visa, Mastercard, PayPal, Skrill within 1–3 business days.
Bonus & Promotions Enquiries
If you have a question about our welcome offer — 100% up to £200 + 50 Free Spins — or any other promotion, our support team can clarify the terms for you. Please note that our welcome offer is available to new players only, requires a minimum deposit of £10, and carries a 35x wagering requirement. Full terms and conditions apply.
Test Design is operated by Premium online casino trusted by UK players since 2015 and is licensed and regulated by the UK Gambling Commission (UKGC), Licence #123456. Please gamble responsibly. 18+ only.